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FAQ

Returns Policy

Here at TeeT Shirts, we know that shopping online for the first time can be a daunting experience. You may have concerns over safety & security, as well as the quality of the goods you are ordering. Well, have no fear - we are totally committed to ensuring you recieve the absolute highest possible standard of service and products from us at all times - after all, we value you highly as a customer and we want you to return. Our staff have many years combined online retail experience, so you can rest assured you're dealing with professionals who understand the importance of consistently exceeding our customers' expectations. We know that if we start getting lazy, we're out of business, and we're back to our old jobs, flipping burgers for a living.... no thanks!

We promise to always:

  • Process & deliver orders promptly (all orders are usually despatched within 24 hours - in the unlikely event that it's going to take any longer, we will endeavour to contact the customer to keep them informed of any delay).
  • Answer any customer queries and emails within 1 hour of receiving them (during business hours)
  • To provide a safe Safe & Secure payment system - We process all our orders through Paypal, which means you never have to send us your credit card details.
  • To deliver only the highest quality finished products - every T-shirt we make is thoroughly inspected before being sent out, to ensure it meets our strict quality guidelines. We also reguarly source the highest quality materials and equipment available for the job of producing top-notch t-shirts that stand the test of time!

We regularly receive very kind comments from customers who have been delighted by the service they have received from our staff, both online and in person at our shop in Cradley Heath, West Midlands, UK (where all our orders are processed). This is testament to the hard work we do to deliver the very best standards to the people who pay our wages - our customers. We would like to take this opportunity to thank each and every one of you for making TeeT Shirts the success it has become, and we are really looking forward to being able to move out of our parents' houses soon :D.


If things go wrong...
In the highly unlikely event that there is a problem with your order, please call us on the number above right away, or email us at teetshirts@hotmail.com.

At Teet Shirts we do everything we can to ensure our products are always of the highest quality. In order to minimize and problems that may occur, we ask you to bear in mind the following points when shopping on the site...

1. Sizes
Please ensure that you order the correct size. If you have any queries regarding the exact dimension of a particular item, please call us on 01384 639392 - our team are happy to advise you. Teet Shirts cannot be held responsible if you order the incorrect size.

2. Faulty Items
In the unlikely event of discovering a fault with one of our items, please return the item in its original unworn condition to the address above for an exchange or full refund (please specify which you would prefer).

P&P
We post all our orders by 1st class royal mail post within 24 hours of cleared payment unless otherwise notified.
Many thanks for looking and we hope you enjoy your TeeT shirt experience

Each T Shirt is made to order & packed in clear dust proof bags

OUR SHIPPING COSTS TO THE UK ON BRANDED TeeT SHIRTS IS £1.95 REGARDLESS OF THE QUANTITY YOU BUY!!

 

WASHING INSTRUCTIONS

 

For all TeeT Shirts wether custom made or bespoke follow the same washing instructions:
 
Wash upto 40oC
Do Not Use Chlorine or Bleach
Iron inside out over print area
Do not tumble dry
 
T Shirt Brands Used
 
Mens Round Neck TeeTs
High quality 100% Cotton Gildan Ultra 205gsm T-shirts.
 
Unisex Polo Shirts
Absolute Apparel 50% Cotton, 50% Polyester Pioneer 190gsm Polo's.
(works exceptionally well also as workwear)
 
Sweatshirts
Absolute Apparel 50% Cotton, 50% Polyester Sterling 300gsm Sweatshirt.
 
Hoodies
Gildan 50% Cotton, 50% Polyester 305gsm ultra blend pullover hood.
 
Sweat Jacket
Fruit Of The Loom 70% Cotton, 30% Polyester 280gsm Ringspun jacket.
 
Ladies Fitted T Shirt
Absolute Apparel 100% Cotton 240gsm Nikita fitted T shirts.
 
Ladies Vests
Fruit Of The Loom 100% Cotton 220gsm Ladyfit Strap vests.
 
Ladies Fitted Polo
Fruit Of The Loom 100% Cotton 1x1 Rib 220gsm Ladyfit polo.
 
For questions about security see our privacy policy.
 
 
TeeT Shirts.


Privacy Policy

TeeT Shirts are committed to protecting your privacy and acknowledge that you may have concerns regarding the use of personal information. With our statement, we intend to explain how we use the information we have gathered from our visitors or members.

Information Collected
Personally identifiable information is information that identifies you as an individual, such as your name, mailing address, phone number, email address, credit card information and password. We may collect Personally Identifiable Information from you when you make a purchase, register to become a member, voluntarily provide it when you use the site, disclose it in a public area of the site (such as submitting a quote or newsletter request) or provide it when you communicate with us.

Non-personally identifiable information is information that does not identify you as an individual. Non-Personally Identifiable Information includes information such as your browser type, the URL of the previous Web site you visited, the Web pages and advertisements you view or select, and the types of services you use.

Use of Information
At TeeT Shirts, we gather and store certain types of information you provide to us through our website, surveys, or other data gathering methods. This information includes contact and demographic information. We use the contact and demographic information to communicate effectively with you and to create a more personalized shopping experience. We may also use the Personally Identifiable Information you provide to administer and manage your account, include you on mailing lists and advertise and promote our services. In addition, we may disclose your Personally Identifiable Information when we believe in good faith that it is required by any applicable law or legal process, or if we believe we need to disclose it to protect or enforce our rights or the rights of our members, users, or other third parties. Without limitation of the foregoing, we may disclose your information pursuant to our Intellectual Property Rights Policy to a third party that alleges you have infringed their intellectual property rights.

We may disclose Non-Personally Identifiable Information in connection with improving the services we offer and facilitating our marketing efforts. In addition, we may combine your Non-Personally Identifiable Information that relates to your use of the Site with that of other users to determine which areas of the Site are most popular, and how our services are used. By collecting this Aggregate Information and analyzing it, we can use it to improve the Site. We may disclose Aggregate Information in connection with improving the services we offer and facilitating our marketing efforts.

WE DO NOT STORE ANY CREDIT OR DEBIT CARD INFORMATION THAT YOU SUBMIT WHEN PURCHASING.

Cookies
Cookies are information files that are placed on the hard drive of your computer by your browser. Cookies allow websites to remember users activities and visits to a site. At TeeT Shirts, we use cookies to determine the number of unique visitors we host on our website over any given period of time. Cookies are also used to remember user screen names so multiple logins are not necessary. We do not use cookies to store or gather personal information from our visitors. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. For more about cookies see [http://www.cookiecentral.com].

Security
TeeT Shirts are committed to ensuring the security of your information. To help prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information. Preventing credit card fraud is important to protect your personal financial data security.

Acceptance of Privacy Policy
If you use the Site, you are accepting the terms and conditions of this Privacy Policy, and we will have the right to use your information as described in this Privacy Policy. If you do not agree to have your information used in any of the ways described in this Privacy Policy, you must discontinue use of the Site. Use of this site is when this privacy effective date begins. We reserve the right to modify this Privacy Policy at any time. Your continued use of the Site after we either personally notify you or generally post such changes on the site will constitute your acceptance of those changes.


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